Getting Technical Support at GoMeasure3D

GoMeasure3D Support Services include telephone assistance with product features, menu commands, installation issues, and troubleshooting.

At GoMeasure3D, we strive to make it as easy as possible for our customers to receive technical support and answers to their questions in a timely manner. We make every effort to respond as quickly as possible so you can continue doing what you need to do. Support is available for all of our customers.

Phone Support

Call GoMeasure3D Customer Support at 434-946-9125. Please have a detailed description of your issue, including all hardware and software serial numbers. This information will help our support staff to expedite resolving your issue.

Email

Email support@GoMeasure3D.com with your question or issue, please include any supporting files or documents that you feel may assist us in resolving the issue.

Go To Meeting

With GoToMeeting®, you have the ability to view our to walk through solving your problem or how to do a particular task. Additionally, you can share your Desktop so we can view any problems you may be having, or to simply walk you through any particular task.

GoMeasure3D Consulting Services

GoMeasure3D provides value added services for the products we sell. We ensure our customers receive maximum benefit from their hardware and/or software investment as quickly as possible. Certified implementation experts will advise you on "best practices" and make you self sufficient by teaching rather than doing.

GoMeasure3D provides options for getting the support you need:

Web:

Please use this link to enter your support request or question directly into our Support System. Your request is forwarded to all Applications Engineers immediately and will most likely get you the fastest response. Please fill out the form completely giving us as much information as possible to allow us to better understand your request.

Phone:

Feel free to contact any of our support people directly by calling us - 434-946-9125.

Email:

You may send an email to our Support System by using this email link. support@GoMeasure3D.com

YouSendIt:

You can also send us files at YouSendIt!

Training at GoMeasure3D

Custom or Onsite training classes available, call to schedule...

Class Dates Prerequiste Availability Location